Patton Consulting Group (PCG) addressed staff conflict at Porter Premiere Dermatology and Surgery Center, where issues like jealousy and lack of confidentiality were impacting morale and operations.
Solution: PCG designed and delivered a full-day participatory training series tailored to the practice’s unique challenges.
Process: PCG researched opportunities to improve morale, then guided 35 medical staff through diverse training modalities to support cultural change within the office.
Outcome: Surveys showed 97% of staff found the training productive, with 99% of those requesting further sessions, significantly improving team cohesion. Learn more at porterderm.com.